Frequently asked questions about our storage units

Frequently Asked Questions

Our Storage Centers are dedicated to providing you with the best in customer service. Below are the answers to many of the most common questions. If your questions are not answered here, please feel free to contact your nearest facility and speak to one of our Self Storage Professionals.

How long do I have to sign up for?

We offer month to month leases, meaning no long term contracts and no commitment.

When can I get to my belongings?

Our helpful and professional management team will assist you from 8:00am - 6:00pm Monday- Saturday, and 9:00am - 5:30pm on Sunday. Our gate hours are 7am to 7pm daily with 24-hour commercial access.

How much notice must be given when I move out?

We require a 15 day written notice to move out. Full details on the vacating policy will be provided for you at the time of move-in.

Do you have moving truck rentals?

We do not have moving trucks rentals. However, we do offer a Moving Truck Reimbursement Program. Please contact a facility near you for full details.

How can I make a payment?

Payments can be processed online, by mail or in person. To pay online simply select the "Pay Online" button at the top of the site in the right corner. All of our facilities are equipped with a payment drop box however we do not recommend this for cash payments.

You may also arrange to have payment be automatically deducted from your credit card. Please ask your manager about this feature.

What sizes do you have and how much do they cost?

We have a wide variety of unit sizes to meet your needs. Unit sizes and prices vary by location. Please contact a facility near you for available sizes and prices.

How do I calculate how much storage space to rent?

Start by using our handy storage calculator to get a better idea of how much space you'll need. Still not sure? Our expert managers can assist you in determining the right size. Just give us a brief description of what will be stored and we'll help you determine how much space is needed.

What forms of payment do you accept?

We accept Visa, Mastercard, Discover and American Express! Please ask about our credit card auto-pay program!

Do you sell locks, packing and moving supplies?

Yes, high quality locks with a lifetime warranty at a discounted price! We also offer boxes and moving supplies.